Living Waters Development respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you contact us, request service, submit a form, or communicate with us by phone, email, or text message.
Information We Collect
We may collect information you voluntarily provide, including:
- Name and company or property name
- Phone number and email address
- Service address or project location
- Project details, service requests, appointment preferences, and uploaded or shared project information
- Communication preferences, including SMS/text message opt-in consent
How We Use Information
We use collected information to:
- Respond to inquiries and service requests
- Schedule appointments, estimates, inspections, repairs, and project work
- Send project updates, appointment reminders, estimates, invoices, and service follow-up
- Provide customer support and maintain business records
- Improve our services, website, and customer communication
How We Share Information
We do not sell customer personal information. We may share information only when needed to provide our services, comply with the law, protect our business, or work with trusted service providers who help operate our website, communications, scheduling, or business systems.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
SMS/Text Messaging Privacy
Living Waters Development values the privacy of your SMS contact and message data. If you provide your phone number and opt in to receive text messages, we may collect your phone number, SMS consent status, the content of your messages, responses to your inquiries, and customer support communication details.
SMS information is used solely to provide customer care communications, including responding to inquiries, scheduling estimates or appointments, coordinating service requests, sending project updates, providing support, and following up on active or completed work. We will not use your SMS data for any other purpose without your written consent.
Living Waters Development does not sell or share SMS contact data, SMS content data, mobile opt-in data, or text message consent with third parties or affiliates for marketing or promotional purposes.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, but we work to protect information from unauthorized access, misuse, or disclosure.
Your Choices
You may contact us to access, correct, update, or request deletion of your SMS contact or content data, except where retention is required by law. For SMS/text messages, you may reply STOP to opt out or HELP for assistance.
Retention Policy
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, satisfy legal, accounting, or reporting requirements, resolve disputes, and maintain business records.
Contact Us
If you have questions about this Privacy Policy, contact Living Waters Development at Co@livingwatersdevelopment.com or +1 843-784-3145.